These shoes are in excellent condition. They do not show any signs of damage or odor. The heals are in perfect condition and not broken down or weakened. These shoes are so nice, and would be so versatile for so many outfits. I believe these are the original laces, and the heals look amazing. Please look at all photos carefully as these are the shoes you will receive. Please see inside shoe label (if available) for additional information. If there are special pieces, additional items, or custom features not shown in the photos then they are no included. Any missing items will be reflected in the price. Please ask all questions prior to purchase .This item is from a pet free & smoke free home here in the USA. Thank you.*Shoe Trees are for display only, not for sale.*